FLiP's best friend, Elizabeth Miller, is fast becoming our most published author. At this point our editorial conversations go something like this. Will: Write whatever you want. Elizabeth: Okay, I'll send it to you tomorrow.
This time Elizabeth wanted to write about the philanthropic sector can better use social networking and web 2.0 technology. A huge opportunity exists for non-profits and foundations alike, what do we need to do to take advantage of it?
When I was profiled for the Meet-A-FLiP series last fall, I was asked what I saw as important opportunities facing the philanthropy sector. I responded by saying that philanthropy’s ability to become engaged in Web 2.0, or the social web, would be one of the biggest challenges, and one of the greatest opportunities for our profession.
Over the past year, I’ve enjoyed watching how the issue of technology has come to the forefront of the field. Seeing the ways that nonprofits, and foundations themselves, are engaging technology in their work has set the field abuzz with research and opinion on both the opportunities and the challenges organizations face.
From the perspective of nonprofits – research and advocacy groups alike – one of the biggest challenges is simply a matter of knowing what resources exist and which ones will help them accomplish their work more efficiently. Organizations like The NPower Network, NetSquared, Tech Soup and NTEN all provide assistance to groups struggling with these issues. There’s also a new project called We Are Media, which posits itself as a Social Media Starter Kit for Nonprofits. We Are Media is particularly interesting because it offers a lot of ways to participate and leave feedback in a wiki workspace. These kinds of resources, and the thinking behind them, will push organizations beyond thinking about using the internet only for fundraising.
As someone who works at a foundation, I can tell you our experience with these issues is exciting. In addition to talking with other foundations about how this technology affects our own work, the conversations we have had with grantees about the challenges they face has helped us to understand their experiences. Along the line of what foundations experience integrating technology into its work, the Communications Network released an interesting report a few weeks ago called “Come On In. The Water’s Fine. An Exploration of Web 2.0 Technology and Its Emerging Impact on Foundation Communications.” The report, written by Cynthia Scheiderer and David Brotherton, was the culmination of a year of research as to how foundations are (or are not) using technology in their work. Its purpose was to urge foundations to make more use of Web 2.0 technologies in order to more effectively engage the public in their work and to increase their programmatic interest. The report shows that Foundations are entering this world, some faster than others, at the same time as giving us a sense of where the field is headed. To see my more detailed blog post reaction to this report, visit The Overbrook Foundation blog here.
Aside from understanding the tools and platforms available and how they might be used, we need to pay attention to some generational “issues” too. Since we FLiP readers tend to be younger than a lot of our co-workers, I think it’s easy to forget that some of the skills that seem natural to us aren’t so easily accepted within large-scale institutions or by the older generations. We have an opportunity – some might say an obligation – to educate our colleagues and our bosses about the applicability of these tools, how they can increase communication, foster greater interactivity between audiences, and bring more transparency to our institution. I can well imagine that there might be some resistance about the open sharing of information but the more we push for these kinds of conversations the stronger our institutions will become.
The new technology is exciting, even if at times a tad overwhelming. The more we share our experiences, the more we can learn from each other. Whether you’re a funder for social change, or an activist within a particular social movement, how you use the internet to engage and mobilize your audiences may be the difference in whether or not you will be able to claim success.